Product Warranty

Our products have a limited warranty from the date of purchase (see table below) against defects in materials and workmanship. Normal wear and tear during the usage of a product is not considered a defect.

PRODUCT FAMILY DonJoy Exos ProCare Aircast
Custom Defiance Steel Hinge and Frame Lifetime N/A N/A N/A
Custom Defiance Standard Hinge and Frame 5 year N/A N/A N/A
Custom A22 ACL Brace 5 year N/A N/A N/A
Prefabricated Rigid Knee BraceĀ  Frame and HingeĀ  1 year N/A 6 months N/A
Associated soft goods* 6 months N/A 6 months N/A
Elastic 6 months N/A 6 months 6 months
Walker Boots 6 months N/A 6 months 6 months
Neoprene/Drytex 6 months N/A 6 months 6 months
Post-Op Bracing 6 months N/A 6 months 6 months
Cold Therapy 6 months N/A N/A 6 months
Associated soft goods* 6 months N/A N/A N/A
Exos Upper Extremity N/A 8 weeks N/A N/A
Exos Free Motion Ankle N/A 6 months N/A N/A
Exos Form II N/A 6 months N/A N/A

* Softgoods accessories for rigid and functional bracing requested beyond the 6 month warranty will be sold separately.

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