Contact Us
Please choose a brand for their specific contact information.
Chattanooga
| Department | Phone | Address | Hours | |
|---|---|---|---|---|
| Customer Service: | (800) 592-7329 | chattproductsupport[at]djoglobal[dot]com | 2900 Lake Vista Drive, Lewisville TX 75067 |
Monday - Friday, 8:00am - 5:00pm CST |
| Customer Service Fax: | (800) 242-8329 | |||
| Canada Orders: | (866) 866-5031 | |||
| Chatt Product Support: | (800) 494-3395 | chattproductsupport[at]djoglobal[dot]com | Monday - Friday, 8:00am - 5:00pm CST |
|
| VitalStim: | (800) 506-1130 | chattproductsupport[at]djoglobal[dot]com | Monday - Friday, 8:00am - 5:00pm CST |
Compex
| Phone | Address | Hours | |
|---|---|---|---|
| 877-266-7398 | service[at]shopcompex[dot]com | 2900 Lake Vista Drive Lewisville, TX 75067 |
Monday - Friday, 8:00am - 5:00pm CST |
REGENERATION Bone Growth Stimulation
| Department | Phone | Email/Website | Address | Hours |
|---|---|---|---|---|
| Customer Care: | (800) 263-6004 | CMFqualityreturns[at]djoglobal[dot]com | 2900 Lake Vista Drive, Lewisville TX 75067 | |
| Patient Financial Assistance: | (888) 631-9587, option 3 | Payment.options[at]djoglobal[dot]com https://www.djoglobal.com/djo-payment-options |
8:00am CST – 5:00pm CST | |
| Patient Payment Options: | (800) 452-5065 | https://personapay.com/DJO/login | 8:00am CST – 7:00pm CST | |
| General statement inquiries: | (888) 631-9587, option 2 | 8:00am CST – 5:00pm CST | ||
| Automated Payment System | (888) 631-9587, Option 1 | https://personapay.com/DJO/login |
Enovis Surgical
| Phone | Address | Hours | |
|---|---|---|---|
| Phone: 512-832-9500 | CustomerService[at]DJOSurgical[dot]com | DJO Surgical, 9800 Metric Blvd., Austin, TX 78758 | Weekdays, 7:30AM-6:00PM CST |
| Toll Free: 800-456-8696 | Customer.PoOnly[at]djosurgical[dot]com | ||
| Fax: 512-834-6300 | distributionservices[at]djosurgical[dot]com |
Donjoy, Aircast & Procare
| Department | Phone | Address | Hours | |
|---|---|---|---|---|
| Customer Service: | (800) 336-6569 | customer.care[at]djoglobal[dot]com | 2900 Lake Vista Drive, Lewisville TX 75067 |
Monday - Friday, 8:00am - 5:00pm CST |
| OfficeCare: | (888) 225-4398 | officecarelogistics[at]djoglobal[dot]com | 5919 Sea Otter Place, Suite 200 Carlsbad, CA 92010 |
|
| Product Specialists: | (888) 405-3251 | product.specialist[at]djoglobal[dot]com |
Dr. Comfort
| Department | Phone | Address | Hours | |
|---|---|---|---|---|
| Customer Service: | (800) 556-5572 | info[at]drcomfort[dot]com | 10300 N Enterprise Drive Mequon WI, 53223 |
6am-5pm PST |
DJO®
| Brand | Phone | Address | Hours | |
|---|---|---|---|---|
| DJO, LLC | Compliance Fax: 800-936-6569 | corporate.compliance[at]djoglobal[dot]com | 5919 Sea Otter Place, Suite 200 Carlsbad, CA 92010 |
Monday - Friday, 8:00am - 5:00pm CST |
| DJO Europe: 1-44-1483-459659 | ukorders[at]djoglobal[dot]com | |||
| DJO Europe Fax: 1-44-1483-459470 |
Bell-Horn
| Phone | Address | Hours | |
|---|---|---|---|
|
Customer Service: |
bellhorn[at]djoglobal[dot]com | 2900 Lake Vista Drive Lewisville, TX 75067 |
Monday - Friday, 8:00am - 5:00pm CST |
|
Technical Support: 888-405-3251 |
product.specialist[at]djoglobal[dot]com | Monday - Friday, 8:00am - 5:00pm CST |
