Contact Us

Please choose a brand for their specific contact information.

Chattanooga

Department Phone Email Address Hours
Customer Service:  (800) 592-7329 chattproductsupport[at]djoglobal[dot]com 2900 Lake Vista Drive,
Lewisville TX 75067
Monday - Friday,
8:00am - 5:00pm CST
Customer Service Fax: (800) 242-8329      
Canada Orders: (866) 866-5031      
Chatt Product Support: (800) 494-3395 chattproductsupport[at]djoglobal[dot]com   Monday - Friday,
8:00am - 5:00pm CST
VitalStim: (800) 506-1130 chattproductsupport[at]djoglobal[dot]com   Monday - Friday,
8:00am - 5:00pm CST

Compex

Phone Email Address Hours
877-266-7398 service[at]shopcompex[dot]com 2900 Lake Vista Drive
Lewisville, TX 75067
Monday - Friday,
8:00am - 5:00pm CST

REGENERATION Bone Growth Stimulation

Department Phone Email/Website Address Hours
Customer Care: (800) 263-6004 CMFqualityreturns[at]djoglobal[dot]com 2900 Lake Vista Drive, Lewisville TX 75067  
Patient Financial Assistance: (888) 631-9587, option 3 Payment.options[at]djoglobal[dot]com
https://www.djoglobal.com/djo-payment-options
  8:00am CST – 5:00pm CST
Patient Payment Options: (800) 452-5065 https://personapay.com/DJO/login   8:00am CST – 7:00pm CST
General statement inquiries: (888) 631-9587, option 2     8:00am CST – 5:00pm CST
Automated Payment System (888) 631-9587, Option 1 https://personapay.com/DJO/login    

Enovis Surgical

Phone Email Address Hours
Phone: 512-832-9500 CustomerService[at]DJOSurgical[dot]com DJO Surgical, 9800 Metric Blvd., Austin, TX 78758 Weekdays, 7:30AM-6:00PM CST
Toll Free: 800-456-8696 Customer.PoOnly[at]djosurgical[dot]com    
Fax: 512-834-6300 distributionservices[at]djosurgical[dot]com    

 

Donjoy, Aircast & Procare

Department Phone Email Address Hours
Customer Service: (800) 336-6569 customer.care[at]djoglobal[dot]com 2900 Lake Vista Drive,
Lewisville TX 75067
Monday - Friday,
8:00am - 5:00pm CST
OfficeCare: (888) 225-4398 officecarelogistics[at]djoglobal[dot]com 5919 Sea Otter Place, Suite 200
Carlsbad, CA 92010
 
Product Specialists: (888) 405-3251 product.specialist[at]djoglobal[dot]com    

Dr. Comfort

Department Phone Email Address Hours
Customer Service: (800) 556-5572 info[at]drcomfort[dot]com 10300 N Enterprise Drive
Mequon WI, 53223
6am-5pm PST

DJO®

Brand Phone Email Address Hours
DJO, LLC Compliance Fax: 800-936-6569 corporate.compliance[at]djoglobal[dot]com 5919 Sea Otter Place,
Suite 200
Carlsbad, CA 92010
Monday - Friday,
8:00am - 5:00pm CST
  DJO Europe: 1-44-1483-459659 ukorders[at]djoglobal[dot]com    
  DJO Europe Fax: 1-44-1483-459470      

Bell-Horn

Phone Email Address Hours

Customer Service:
Toll Free: 800-226-4799
Fax: 800-936-6569

bellhorn[at]djoglobal[dot]com 2900 Lake Vista Drive
Lewisville, TX 75067
Monday - Friday,
8:00am - 5:00pm CST
Technical Support:
888-405-3251
product.specialist[at]djoglobal[dot]com   Monday - Friday,
8:00am - 5:00pm CST