Privacy Incident Affecting Paper Records: If you received a DJO Global product from the Siena, San Martin or De Lima campuses of
St. Rose Dominican Hospital, Las Vegas, Nevada between July 17, 2017 and October 16, 2017, please click here to learn more about the incident.

Order Tracking

The red buttons with arrows, below, lead you to tracking tools for Online orders, OfficeCare orders and DMF orders and inventory. In order to use this system, please use your Ship-To Account Number. If you wish to speak with someone directly, please use the phone numbers below - each is specific to an order area - to contact us with questions and for assistance. We are here to help you!

DJO Global Tracking

Contact Customer Service for assistance:

  • DonJoy/Direct: 800.336.6569
  • ProCare/Stocking Distributors: 800.793.6065
  • Chattanooga: 800.592.7329
  • Dr. Comfort: 800.556-5572

Track Order

OfficeCare Tracking

Contact OfficeCare Logistics for assistance:

  • OfficeCare Logistics: 866.238.0398

Track Order

CMF Tracking

Contact the CMF Inventory Support Group for assistance:

  • Phone: 888.624.5450 and select option 6

Track Order