Product Warranty

At DJO, our return policy is consistent with industry standards, with some products enjoying extended guarantees. Our custom-made Defiance brace comes with a limited lifetime warranty, while other rigid braces carry a one-year warranty.

Our products have a limited warranty from the date of purchase (see table below) against defects in materials and workmanship. Normal wear and tear during the usage of a product is not considered a defect.

PRODUCT FAMILY DonJoy ProCare Aircast
RIGID BRACING
Armor, Legend and 4Titude 12 months N/A N/A
Associated soft goods* 6 months N/A N/A
SOFT GOODS
Elastic 6 months 6 months 6 months
Walker Boots 6 months 6 months 6 months
Neoprene/Drytex 6 months 6 months 6 months
Post-Op Bracing 6 months 6 months 6 months
Cold Therapy 6 months N/A 3 months
SOFT GOODS DEFIANCE
Frame & Hinge Lifetime N/A N/A
Associated soft goods* 6 months N/A N/A
* Softgoods accessories for rigid and functional bracing requested beyond the 6 month warranty will be sold separately.